Can I display a different customer logo for each Tenant?

Can I display a different customer logo for each Tenant?

by Admin User / 17 January 2017 / No Comments
  Yes you can. Here is how Step 1 Configure the name of your logo file in the Sectional properties of each tenant. Login to CCM and go to Tenant Administration     Open Tenant form Select the target Tenant from the list of Tenants   Click on Advanced   Select Customer Side chat from the Drop down   From the list of properties, look for property called Chat Logo and enter the name of your logo file with the extension   Please make sure the logo file name is unique across all your tenants.   Step 2 Drop this file in the Images folder of Chat Adapter installation directory. Go to the drive where ICX Apps are installed. The typical path should be as follows   Program Files > InteractCRM > ICX > Chat Adapter > webapps > Chat Adapter > images   Note: Starting version 3.17.4, this step will not be required as Chat Adapter will directly read the file from the database on refresh   Step 3   Refresh Chat Adapter from your CCM Service Controller console   Now you can test and verify that the changes have taken effect.

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