SMS/Voice Notification in the Cloud

Notifications are very crucial for many businesses. Reminding customers about paying bills, renewing subscriptions and even appointments go a long way. Making the life of your customer easy will generate more revenues for you and also increase customer satisfaction and loyalty. The notification engine can be hosted in the cloud and subscribers can upload reminder information via the internet using a friendly interface. Periodic updates can be effected by doing basic integration. Once the data is available the cloud server takes over and starts the notification process as required.

Outbound Voice

Customers can be proactively called to notify them of relevant events like reminder to pay bills, a new promotion or even prescription refills.

Outbound SMS

Texting is a very convenient notification method.  Alerts like payment receipt, stock price and delivery notification are examples of useful SMS based notifications.