InteractCRM Contact Center platform allows businesses to deliver a positive Customer Experience across Inbound and Outbound Voice, Email, Web Chat, SMS, Fax and Social Media channels.
InteractCRM Callback platform prevents callers from getting frustrated due to long hold time by letting them drop the call and holding their position in the Queue instead.
InteractCRM Service CRM platform allows businesses to Capture, Assign, Track, Escalate and Resolve Customer Requests and Incidents Quickly, Comprehensively and Consistently.
Unified Customer Management Platform across Communications and Business Processes
Contact Center + DIaler + Callback + CRM