- InteractCRM @ ICMI Contact Center Demo & Conference Post Date : Oct 10
- InteractCRM @ ITexpo 2014 Las Vegas - Proactive Customer Service Podcast Released Post Date : Aug 22
- ThinConnect Callback Software for FREE (Summer 2014) Post Date : Jul 30
- InteractCRM @ IAUG 2014 - Podcast Released Post Date : May 28
- InteractCRM and Geomant forms a strategic alliance to provide market leading Multi-channel Contact Center solutions Post Date : May 19
InteractCRM Contact Center platform allows businesses to deliver a positive Customer Experience across Inbound and Outbound Voice, Email, Web Chat, SMS, Fax and Social Media channels.
InteractCRM Callback platform prevents callers from getting frustrated due to long hold time by letting them drop the call and holding their position in the Queue instead.
InteractCRM Service CRM platform allows businesses to Capture, Assign, Track, Escalate and Resolve Customer Requests and Incidents Quickly, Comprehensively and Consistently.
Unified Customer Management Platform across Communications and Business Processes
Contact Center + DIaler + Callback + CRM